Reception is busy with the patient in front of them, while new calls and messages wait. A website with clear information, a chat assistant and a phone receptionist take booking requests and send you everything in writing, without giving medical advice.
The AI phone receptionist answers in Romanian, 24 hours a day, takes the request (reason for the visit, preferred day, contact details) and sends you a written summary by email or WhatsApp after every call. It does not invent prices or availability and gives no medical advice. Emergencies, complaints and anything outside the information you gave it become a message, and you are notified straight away.
The website answers the questions people have before booking: specialities or treatments, fees (if you want to show them), address, opening hours and frequently asked questions. It includes a short contact form and GDPR pages.
The AI chat assistant answers around the clock the questions you have already answered on your site (hours, location, how to book, what to bring) and collects the details of interested patients; on the Pro plan it also notes booking requests. It does not diagnose and does not replace a consultation: it only speaks within the information you give it. Every conversation starts by saying it is an AI assistant.
Requests reach you in writing. Hey!Klevr acts as the processor of your patients' data and you remain the controller: we sign a data processing agreement with every client. Call recordings and transcripts are kept for 30 days at most, and calls open with a notice that an AI is answering and the call is recorded.
For a clinic, the combination that makes the most sense is the website plus the phone receptionist. The chat assistant complements the site. The 490 lei setup of the assistant and the receptionist is free if you have a Hey!Klevr website.
| Service | What it does for a clinic | Price |
|---|---|---|
| Website in 7 days | Up to 5 pages, specialities, team, contact, FAQ, mobile-friendly, basic SEO, GDPR pages, one revision round, .ro domain for the first year | 990 lei for the first 3 clients · standard price 1,990 lei, one-off |
| Hosting and maintenance | Hosting, updates, 3 small text changes a month; required for the first 12 months | 79 lei/month |
| AI Phone Receptionist | Answers in Romanian, takes booking requests, written summary after every call, 300 minutes included | 390 lei/month · 490 lei setup, free with a Hey!Klevr website |
| AI Assistant Start | 24/7 website chat, lead capture (no booking requests), 300 conversations/month | 249 lei/month · 490 lei setup, free with a Hey!Klevr website |
| AI Assistant Pro | Website plus Facebook, Instagram and WhatsApp, booking requests, 1,000 conversations/month | 449 lei/month · 490 lei setup, free with a Hey!Klevr website |
Prices are final (we are not VAT-registered). The 990 lei price is the launch offer, in exchange for a testimonial and a case study.
See what a clinic website can look like: Clinica Dentară Albăstrea, with a formal tone, fees, 7 frequently asked questions and a short form with a note on health data. It is a demo site for a fictitious business: names, addresses and prices in it are invented, and the photos on this page are illustrative.
No. The assistant and the receptionist give no diagnosis, treatment or medical advice. They answer only with the information you set (hours, address, how to book), and for anything else they take a message and let you know.
The assistant and the receptionist take booking requests and messages for your practice; they do not give medical advice and do not replace medical staff. In an emergency, the caller is told to call 112, and the message is passed to you immediately. We do not ask for health data; if a patient shares it on their own, it may appear in the summary sent to you, and only you receive it. With complaints, the receptionist takes a message and notifies you; it does not answer in your place.
Yes. The chat starts by saying it is an AI assistant, and the phone call opens with a notice that an AI is answering, plus a recording notice.
The privacy, cookies and legal information pages are included as standard templates, on top of the 5 pages. You are responsible for their accuracy for your clinic, and a check by a lawyer is recommended, not required.
Yes. The receptionist costs 390 lei/month with 300 minutes included, whoever built your website. The 490 lei setup fee is paid once and is free only if you have a Hey!Klevr website.
Write to us about what you need: a website, a receptionist, an assistant or all three. We reply in writing within 24 hours, on working days.
